Platform Usage Agreement of Quanxin Consulting Services (Jinan) Co., Ltd.

Welcome to the AI education product promotion service provided by Quanxin Consulting Services (Jinan) Co., Ltd. (hereinafter referred to as "the Company"). Please read the following terms carefully. This Platform Usage Agreement (hereinafter referred to as "the Agreement") is an agreement between you (hereinafter referred to as "the User") and the Company regarding your use of this service (hereinafter referred to as "the Service"). By accessing or using this platform, you acknowledge that you have read, understood, and agree to comply with all the terms of this Agreement, particularly those concerning the exemption or limitation of liability.

1. Definitions and Interpretations

(1) User: Refers to individuals or organizations who meet the criteria specified in this Agreement, and who have registered to use the services provided on this platform.

(2) Platform Services: Refers to the AI education product promotion services provided by the Company through the platform, including but not limited to AI detection, AI content reduction, AI writing tools, AI-powered writing, and overseas academic appeals.

(3) The Company: Refers to Quanxin Consulting Services (Jinan) Co., Ltd., responsible for the development, operation, and maintenance of the platform.

2. Services Provided

(1) Users can access various services provided by the Company through the platform, including but not limited to AI detection, AI content reduction, AI writing tools, AI-powered writing, and overseas academic appeals.

(2) Users should follow platform prompts and operate through provided interfaces. The platform does not support any illegal or unauthorized use. Users must comply with the laws of the People's Republic of China and the terms of this Agreement.

(3) Platform content may be adjusted due to business updates or maintenance. Users should understand any inconvenience caused by such adjustments.

3. User Responsibilities

1. Users promise to abide by national laws, regulations and relevant policies when using this service, and shall not use this platform to engage in any illegal, illegal or harmful behavior to social and public interests.

(2) Users shall not upload, publish, or distribute any content on the platform that violates laws or infringes on the legal rights of others. Users must ensure that the content they upload is legal. The user will bear full responsibility for any legal disputes arising from their content.

(3) If a user violates this Agreement or relevant laws and regulations, the Company has the right to suspend or terminate services for that user and reserves the right to pursue legal action.

4. Fees and Payment

(1) Before using the AI education product promotion services provided by Quanxin Consulting Services (Jinan) Co., Ltd. (hereinafter referred to as "the Company"), users are required to pay the applicable service fees based on the service details and pricing published on the platform. All prices and fee structures on the platform may be adjusted based on business needs and market conditions. The Company reserves the right to make changes at any time, and users will be notified of such changes through an announcement prior to implementation.

(2) Users must complete the payment through the legitimate payment channels provided by the Company, including but not limited to online payment, bank transfers, etc. Users are responsible for ensuring the accuracy and legality of the payment information provided during the payment process. Upon successful payment, users will receive a payment confirmation and will have the right to use the purchased services.

(3) Once payment is completed, the user confirms and agrees to use the purchased services. Unless otherwise explicitly stated in this agreement or required by laws and regulations, the service fees paid by the user are considered non-refundable and final.

(4) In the event of payment failure due to user error or other reasons, the user should contact the platform's customer service for further assistance. The Company will not be held liable for any delays or consequences arising from payment failure.

5. Refund Policy

(1) The AI education product services provided by the Company are immediate-use services based on platform operations. After payment, users will receive corresponding points, which can be used to redeem services on the platform. As the points do not have an expiration date, in principle, service fees paid by users are non-refundable. Users may not request refunds based on reasons such as "unused points" or other similar claims.

(2) The points obtained after payment remain valid for continued use. Regardless of when the points are redeemed, they will remain effective without time limitations. Therefore, the balance of points does not constitute a valid reason for requesting a refund.

(3) If a user has mistakenly paid the wrong service fee due to user error or reasons not attributable to the Company, the user should contact the platform's customer service promptly and provide relevant proof materials. The Company will review the case and decide, at its discretion, whether a fee adjustment or refund is allowed, but reserves the final decision.

(4) Exceptions to the refund policy include but are not limited to:

• In cases where platform technical failures prevent the user from accessing the purchased services, the Company may, after verification, offer a refund for the unused portion of the services on a case-by-case basis.
• In cases of force majeure (such as natural disasters, legal changes, etc.) that prevent the Company from continuing to provide services, the Company will consider the progress of service usage and the actual fees paid by the user, and may provide a partial refund for the services not yet rendered.

(5) In cases where a user violates this agreement or relevant laws and regulations, resulting in service interruption, termination, or account closure, the Company will not refund any fees already paid by the user and reserves the right to pursue further legal action against the user.

6. Intellectual Property

(1) The Company owns all intellectual property rights to the content on the platform, including but not limited to the platform’s interface design, data analysis tools, service algorithms, and other related technologies.

(2) Users must ensure that the content they generate on the platform (such as submitted promotional plans, data analysis results, etc.) does not infringe upon any third-party intellectual property rights or other legal rights.

(3) The Company reserves the right to take legal action against users who violate this clause.

7. Privacy Protection

(1) The Company respects and protects the privacy rights of users and is committed to collecting, storing, processing, and using user information in accordance with the provisions of the Privacy Policy.

(2) The Company will not disclose user information to any unrelated third parties without user consent, unless required by law or requested by government authorities.

(3) Users understand and agree that, when using the services, the platform will collect certain operational and device information for the purpose of service optimization and security protection.

8. Disclaimer and Limitation of Liability

(1) The Company strives to ensure the normal operation of the platform but does not guarantee that the platform services will be uninterrupted or error-free. The Company is not liable for service interruptions or losses caused by force majeure, third-party factors, or user actions.

(2) The Company is not responsible for any losses or consequences arising from user errors, violations of this agreement, or improper use of the services.

(3) Users explicitly understand and agree that any services or tools provided by the platform are for reference purposes only. The Company is not liable for any decisions made by users based on information from the platform.

9. Effectiveness, Modification, and Termination of the Agreement

(1) This agreement becomes effective when the user begins using the services. The Company has the right to modify this agreement at any time based on business development and legal requirements. The modified agreement will be announced on the platform, and continued use of the platform by the user will be deemed as acceptance of the modified terms.

(2) If the user does not agree with the modified terms, they may choose to stop using the services. Continued use of the services will be considered as the user's acceptance of the modified agreement.

(3) If the user violates this agreement, the Company has the right to suspend or terminate the user's account and services at any time, without refunding any paid service fees.

10. Dispute Resolution

(1) The formation, validity, performance, interpretation, and dispute resolution of this agreement shall be governed by the laws of the People’s Republic of China.

(2) Any dispute arising from this agreement shall be resolved through friendly consultation. If the consultation fails, either party may file a lawsuit with the competent People's Court in the jurisdiction where the Company is located.

11. Special Provisions

(1) If the user has any questions regarding the terms of this agreement, they may contact us through the following means:

- Email：info@papermaster.ai

(2) The Company reserves the right of final interpretation of the terms of this agreement.